Privacy Policy
Last updated: July 7, 2026
This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use this website and tells you about your privacy rights and how the law protects you.
We use your personal data to provide and improve our products and services. By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.
Definitions
For the purposes of this Privacy Policy:
Company (referred to as "the Company," "We," "Us," or "Our") refers to Branning Group, Inc., 1320 Yuba St, Suite 209, Redding, CA 96001.
Website refers to the Insurance Playground book funnel, accessible from freebook.insurancecmo.ai, and related pages operated by the Company, including insurancecmo.ai and branninglibrary.com.
Service refers to the Website and the products delivered through it, including the physical book, digital book, online courses, and related offers.
Personal Data is any information that relates to an identified or identifiable individual.
Service Provider means any natural or legal person who processes data on behalf of the Company, such as payment processors, shipping carriers, and email/SMS delivery platforms.
You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.
Information We Collect
Personal Data
While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This may include:
First name and last name
Email address
Phone number (optional — providing it unlocks additional SMS-delivered bonuses)
Shipping address: street address, city, state, ZIP/postal code (required to ship your physical book)
Payment information (processed securely by our third-party payment processor — see "Payments" below)
Usage Data
Usage data is collected automatically when you use the Service. It may include your device's IP address, browser type and version, the pages you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
Tracking Technologies and Cookies
We use cookies, pixels, web beacons, and similar tracking technologies to track activity on our Service and store certain information. These help us operate the funnel, measure advertising performance, and remember your progress through checkout. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent; however, if you do not accept cookies, some parts of our Service may not function properly.
How We Use Your Information
The Company may use your personal data for the following purposes:
To fulfill your order: to print, package, and ship your physical book to the address you provide, and to deliver your digital products through the Branning Library
To process your payment for shipping & handling and any optional offers you accept
To manage your Branning Library account and provide customer support
To contact you by email, telephone, SMS, or other electronic communication with order updates, delivery notices, and account information
To provide you with news, special offers, and general information about other goods, services, and events we offer, unless you have opted out
To improve our website, marketing, and product offerings, and to analyze how the Service is used
To comply with legal obligations, resolve disputes, and enforce our agreements
Consent to Communications (Email, SMS & Phone)
By submitting your information on this Website, you consent to receive communications from the Company via email, SMS, and phone calls, including marketing materials and updates. Message and data rates may apply. Message frequency varies.
To opt out at any time, follow the unsubscribe instructions in our emails or reply "STOP" to any of our SMS messages. Reply "HELP" for help. We will not share your personal information without your consent, except as required by law or as described in this Privacy Policy. By providing your contact information, you agree to this Consent to Communications.
Sharing Your Information
We will not sell, trade, or rent your personal data to others. We may share your information in the following limited situations:
With Service Providers: for example, we release your payment information to our payment processor to confirm payment; we release your shipping address to our fulfillment and delivery partners to ship your book; and we use email and SMS platforms to deliver communications
With our affiliates and business partners, who are required to honor this Privacy Policy
For legal compliance: we may disclose personal data upon receipt of a court order or subpoena, or to cooperate with a law enforcement investigation
For business transfers: in connection with any merger, sale of Company assets, or acquisition, in which case we will provide notice before your data becomes subject to a different privacy policy
With your consent: for any other purpose you agree to
Payments
Payment processing on this Website is handled by established third-party payment processors (such as Stripe). We do not store your full payment card details on our servers. Your payment information is provided directly to our payment processors, whose use of your personal information is governed by their own privacy policies. These processors adhere to PCI-DSS standards for the secure handling of payment information.
Data Retention
The Company will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. You may request that the information on your account be updated, corrected, or deleted by contacting us; however, some information, such as records of past transactions, may not be deleted where retention is required by law.
Security of Your Personal Data
We take appropriate security measures, consistent with current industry standards, to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of your personal data. Personal data is encrypted in transit, access is limited to employees, contractors, and agents with a reasonable need, and our servers employ firewalls and industry-standard protections. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security. In the event personal data is compromised as a result of a breach of security, we will promptly notify affected persons in accordance with applicable law.
Your California Privacy Rights (CCPA)
If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA), including:
The right to notice of which categories of personal data are collected and the purposes for which they are used
The right to request disclosure of the personal information we have collected about you, the sources, our business purpose, and the categories of third parties with whom we share it
The right to request deletion of your personal data, subject to certain exceptions
The right to opt out of the sale of your personal information
The right not to be discriminated against for exercising any of your consumer rights
To exercise any of these rights, contact us using the information at the end of this policy. We will respond to verifiable requests within 45 days. Only you, or a person you authorize to act on your behalf, may make a verifiable request related to your personal information.
Children's Privacy
You must be at least 18 years old to use this Website. Our Service does not address anyone under the age of 18, and we do not knowingly collect personally identifiable information from anyone under 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us and we will take steps to remove that information from our servers.
Links to Other Websites
Our Service may contain links to other websites that are not operated by us, including social media platforms. If you click a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically. Changes are effective when posted on this page, and your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.
Contact Us
If you have any questions about this policy, you can contact us:
By email: [email protected]
By visiting our support page: http://support.agent-crm.com
By phone: +1 (530) 424-8288
By mail: Branning Group, Inc., 1320 Yuba St, Suite 209, Redding, CA 96001
Alex Branning
Founder & CEO of Branning Group
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